Face-To-Face: Delivering an Immersive Customer-Centric Experience

– Administrators as the face of the clinic

– The value of teamwork

– Why patients don`t come back?

– 5 criteria for perfect customer service

– Basic rules of the customer service

– Phone Service: SMILE Guide and Goals

– Presentation of the treatment plan to the patient: principles

– Team Communication: 3 Rules of Leadership.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.