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Mastering Patient Management. Keep Your Energy High and Your Practice Flourishing. Introductory lesson
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Що включено:
Програма уроку
– The principles of the 80/20 rule. Application in clinical scenarios
– Identify and address problems and concerns of patients to regain control and empower your practice
– The 5 steps of dealing with patient complains
– The 5 steps to solve problems with courtesy and care
– Enhance the ability to understand your patients' concerns and needs
– Master effective communication. Practical communication skills to engage with patients
Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorative dentist, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.
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Лектори (1 людини)
DDS, MSc, MBA.
Director of the business school for dentists "Delphi".
Author of “Laser International Magazine” Oemus Media Leipzig, Germany.
First female dentist in Europe to have been awarded the Master Degree in Lasers in Dentistry.
Keynote speaker in many European and international congresses.
Організатор
OHI-S
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